If you're experiencing financial difficulty, help is available. Visit our Financial Hardship page.

Important Documents Important Documents

Important Documents

The essentials

All the documents and forms you need. All in the one place.

For retail customers

FEES AND CHARGES FOR RETAIL CUSTOMERS

This document sets out the fees and charges that apply to Angle Auto Finance's personal fixed rate loan.

TARGET MARKET DETERMINATION

This document is designed to provide on understanding of the type of consumer for which the Fixed Rate Loan product has been designed, having regard to their objectives, financial situation and needs.

CREDIT GUIDE

This document provides important information about us and the products we provide which are regulated by the National Consumer Credit Protection Act 2009. It is designed to help you make an informed decision about whether to use us as your credit provider and enter into a credit contract with us.

For business customers

FEES AND CHARGES FOR BUSINESS CUSTOMERS

This document sets out the fees and charges that apply to Angle Auto Finance’s business vehicle loans.

For novated lease customers

FEES AND CHARGES FOR NOVATED LEASE CUSTOMERS

This document sets out the fees and charges that apply to Angle Auto Finance’s novated leases.

For all customers

BREAK COSTS INFORMATION BROCHURE

This brochure provides more information about Angle Auto Finance Break Costs.

CREDIT REPORTING POLICY

This policy describes how we manage your credit-related information and comply with our credit reporting obligations in the Privacy Act and the Privacy (Credit Reporting) Code. Read in conjunction with our Privacy Policy and Credit Reporting Statement of Notifiable Matters.

CREDIT REPORTING STATEMENT OF NOTIFIABLE MATTERS

This policy describes how we manage your credit-related information and comply with our credit reporting obligations in the Privacy Act and the Privacy (Credit Reporting) Code. Read in conjunction with our Privacy Policy and Credit Reporting Policy.

COMPLAINTS POLICY

Our Complaints Policy describes how we respond to and seek to resolve complaints received and what customers can expect in terms of response timeframes.

DIRECT DEBIT REQUEST FORM

This form can be used if you need to change your direct debit account details.

DIRECT DEBIT SERVICE AGREEMENT

This agreement sets out the terms on which we accept and act under a direct debit request.

THIRD PARTY AUTHORISATION FORM

Use this form if you want to appoint an authorised third party to act on your behalf.

GFV Brochure

This brochure provides more information about the Angle Auto Finance Guaranteed Future Value product.

Fair Wear & Tear Guide

The guidelines provide examples of acceptable and unacceptable wear and tear and should be read with the Fixed Rate Loan or Vehicle Loan Details and General Terms, and the Guaranteed Future Value Details and Terms.

For Angle Auto Finance employees and introducers

ANGLE AUTO FINANCE ANTI-BRIBERY AND CORRUPTION AND GIFTS AND ENTERTAINMENT POLICY

This document sets out the procedures which Angle Auto Finance staff must comply with in relation to anti-bribery and corruption related issues and the offering, provision or receipt of gifts and entertainment.

ANGLE AUTO FINANCE WHISTLEBLOWER POLICY

This document sets out the procedures that Angle Auto finance has in place to assist in identifying wrongdoing that may not otherwise be uncovered.