If you are facing financial hardship due to recent weather events or for any other reason, help is available. Visit our Financial Hardship page.

Help & Support

Contact Us

We’re here for you when you need it.

ASIC review of the motor vehicle finance sector

  • Angle Auto Finance acknowledges ASIC’s report, “Lifting the bonnet: ASIC’s review of car loans”, and supports the continued focus on improving customer outcomes across the motor finance industry.
  • We welcome the insights outlined in the report and recognise the importance of strong product governance, effective oversight of distribution partners, and consistent, customer centric hardship practices.
  • Following engagement with ASIC during the review process, Angle Auto has already implemented a number of enhancements across our business. These include strengthened hardship frameworks, improved controls to support consistent customer treatment, enhanced monitoring of our dealer and broker network, and continued uplift in our product governance practices.
  • We are committed to ongoing improvement and will continue to work constructively with ASIC to ensure our products and services meet both regulatory expectations and the needs of our customers.
  • We remain committed to operating in compliance with applicable legislative and regulatory obligations and industry codes.

Get support

For immediate assistance, see our FAQs page or contact us using the details below.

General enquiries

Monday to Friday, 8:30am – 5:30pm AEST
Call 1300 561 868
Overseas, call +61 2 9692 3638

Write to us

Angle Auto Finance
PO Box 20125 World Square,
NSW 2002

Media enquiries

Please contact Anthony Spargo on 0400 688 525

Customer Portal

Take the wheel

Track and manage your loan anytime, anywhere with 24/7 self‑service access. Registration is now open for Consumer Fixed Rate Loan and Commercial Vehicle Loan customers (Sole Trader and Tool of Trade only). With the portal you can:

  • Track your loan balance
  • View upcoming repayments
  • Download transaction statements
  • Get payout figures instantly

We’re here to help

National Relay Service

If you are deaf and/or find it hard hearing or speaking with people who use a phone, you can reach us on 1300 561 868 through the National Relay Service (NRS). You’ll need to register with the NRS prior to utilising their free services.

Translating & Interpreting Service

Language shouldn’t be a barrier. The Translating and Interpreting Service (TIS National) can help you access support in your language.

Talk to us

If you want to share your experience or are looking for support, reach out to us.

Complaints

If we get things wrong, we want to hear about it. We’ll take it seriously and do our best to work on a solution.

Financial Hardship Assistance

If you’re struggling to make your repayments, getting the right support is important and we’re here to help you stay on track.

Need to make an overdue payment? Access our secure portal.

Overdue Payments Portal